Cookie Policy — Socially

Last updated: January 29, 2026

This Cookie Policy explains how Socially, an application available on the monday.com Marketplace (the "Application"), uses cookies in connection with the Application and the services. The Application enables users to create, manage, and publish content directly from monday.com boards to social media accounts on third-party platforms.

The Application and the services are operated under the brand Pioneera.io, which is owned and operated by Alayof Digital Ltd. (the "Company", "we", "us").

This Cookie Policy should be read together with our Privacy Policy, available at: Privacy Policy

1. What are Cookies?

Cookies are small text files that are stored on your device when you access an application or website. Cookies allow the application to recognize your device and support essential functionality, security, and user-requested features.

Cookies may be:

• Session Cookies, which are deleted when you close your browser; or
• Persistent Cookies, which remain on your device until they expire or are deleted.

The Application uses only persistent cookies, which remain on your device for a limited period of time in accordance with their defined expiration periods.

2. How We Use Cookies and Which Cookies We Use

We use cookies solely for purposes that are necessary to operate and secure the Application or to provide services explicitly requested by users. We do not use cookies for analytics, advertising, marketing, tracking, or profiling purposes.

All cookies used by the Application are considered necessary. Necessary Cookies are essential for the Application to function properly and securely, or to provide services explicitly requested by the user and therefore do not require prior user consent under applicable law.

We use the following necessary cookies:

Cookie Name	Purpose	Vendor	Duration
cf_bm	Bot traffic regulation and protection against malicious automated activity	Cloudflare (third-party)	30 minutes
crisp-client	Enabling and maintaining a user-initiated support chat, including restoring chat messages and ensuring continuity of the conversation	Crisp IM SAS (third-party)	6 months from the user's last interaction with the chat

Cloudflare Cookies

Cloudflare cookies are used solely for security and bot traffic regulation purposes and are not used for tracking or profiling.

For more information, please see Cloudflare's cookie information: https://developers.cloudflare.com/fundamentals/reference/policies-compliances/cloudflare-cookies/

Crisp Cookies

Crisp is used exclusively to provide a user-initiated customer support chat. The Application uses Crisp in "Total Privacy Mode", meaning that no cookies or identifiers are set on the user's device until the user interacts with the chatbot. No analytics, tracking, or profiling features are enabled. To maintain the continuity of the support conversation, a unique identifier may be stored on the user's device (including local storage) and used solely in connection with the support chat functionality.

For more information, please see Crisp's privacy and cookie information:

• https://help.crisp.chat/en/article/crisp-chatbox-cookie-ip-policy-1147xor/
• https://crisp.chat/en/privacy/

3. Third-Party Cookies

All cookies used by the Application are placed by third-party service providers. While we carefully select these providers, their use of cookies and related technologies is governed by their own privacy and cookie policies, as detailed above.

4. Managing Cookies

As the Application uses only Necessary Cookies, these cookies cannot be disabled without affecting the core functionality and security of the Application, including the availability of the support chat. You may delete cookies through your browser settings; however, please note that doing so may result in certain features of the Application not functioning properly.

5. Changes to this Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be published within the Application or otherwise made available to users.

6. Contact Us